FAQs

Firstly, shop as normal. Fill up your cart with all the products you’d like and get ready to save some money! After that navigate to the cart page to review your order and then on to the checkout page.

Once your arrive at the checkout page on the right hand side you'll see a box that says Gift Card or Discount Code. Add your Discount Code here, hit apply and BOOM. You’ve saved yourself some money!

Most of our discount codes are only valid on non-sale items (unless otherwise specified) and some are only valid for a limited time.

Yes, we have one physical store in Palmerston North. We offer a smaller range of products in store but we also have a click and collect option available for online shoppers.

At this time we do have a limited number of ambassadors which we prefer over one time collaborations. If you would like to become an ASN ambassador you can apply here.

Currently we only ship New Zealand wide from our warehouse based in Palmerston North.

If your order hasn’t arrived within 5 business days please contact NZ Post or New Zealand Couriers directly. Once the parcel is with the courier we are unable to track/locate it without their help. If you have any further issues after contacting them please don’t hesitate to contact us.

Click and collect orders can take between 2-24 business hours to prepare. Due to our distributor being based in the same city as us we are able to offer a fast and easy click and collect option!

Our system is autonomous meaning that when an order is placed tracking details are sent to the email address provided at checkout. If this has not arrived in your main inbox, please check your spam/junk folder as unfortunately our mail can (sometimes) end up there. If it does, make sure to flag the email as important so that you can be notified of any further tracking updates.

If you still can’t find or don’t have an email from us, please contact us directly and we will manually send the tracking details to you.

Supplementing protein does a tonne of great things for the body; from reducing appetite and boosting metabolism to promoting fat loss and of course assisting in repairing muscles and increasing their strength.

In the last decade there has been a tremendous amount of scientific evidence to support this – don’t take our word for it however, do some reading and try some for yourself!

The three most popular ‘types’ of Protein Powder are Whey, Whey Isolate and Plant Based - to make it simple for you to choose let’s break them down!

Whey Protein

Whey Protein is the most popular choice within the supplement world. It is cost effective, usually contains high amounts of protein and low amounts of fats and carbohydrates. It’s also fast absorbing which essential for optimal muscle recovery and growth. 

Whey Protein Isolate

Whey Protein Isolates are perfect for people who are lactose intolerant or are looking for a clean protein. Whey Isolate is processed in a way which removes the lactose, carbohydrates and fats. It is still high in protein and has better absorption rates but it’s more more costly than a standard Whey Protein.

Plant Based

Plant Based protein powder can be made from various plant sources such as pea, pumpkin, and rice, depending on the brand. Plant Based protein is perfect for those who are dairy-free, sensitive to lactose/dairy or vegan.

As the title suggest, Fat Burner’s assist with burning fat. They do this in a number of ways; one of which is using thermogenic ingredients to increase your core body temperature. This in turn leads to burning more calories.

Fat Burner’s are an useful tool for fat loss but please note: Fat Burners ARE NOT some magic pill or powder. They can not and will not replace a well-balanced diet and regular exercise.

The most popular and effective Amino Acid products are BCAAs and EAAs. EAA stands for Essential Amino Acids and there’s nine of these including BCAAs. They are used for kick starting the body’s recovery process and aiding hydration/endurance. Although the 2 aminos in protein are important, EAA’s are focused on muscle repair and growth.

Generally all our products will be fine however MusclePharm provides a whole range of top quality products, all of which have been tested for banned substances. These products are used by professional athletes and sports stars all over the world.

If you’re being tested for banned substances we will recommend MusclePharm 100% of the time. You can check out their range here.